Submission process for enhancements
Submit Request
Requests reviewed to assess priority, benefit, and feasibility
Valid requests are promoted to backlog for governance approval, associated with existing approved solution, or monitored for future consideration
To report a bug or issue, please contact Global User Support.
Solution Line: (833)487-0003 / (833) GUS-0003 or Chat with Field Support
Situation: A unit's series and/or spec is changed to the correct inaccurate data.
Problem: The EVN and associated Enhanced Vehicle Data (ex: Trim description) for that unit do not update.
Impact: Incorrect vehicle data in applications where EVN/EVD is displayed, like EVMS VSC.
Need: EVN / EVD to update whenever a unit's Series and/or Spec changes.
Refer to INC9568686 as an example.
In the example from the INC, the unit still shows to be Platinum on EVN and Trim description, but it should be an XLE.
