Submission process for enhancements
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Requests reviewed to assess priority, benefit, and feasibility
Valid requests are promoted to backlog for governance approval, associated with existing approved solution, or monitored for future consideration
To report a bug or issue, please contact Global User Support.
Solution Line: (833)487-0003 / (833) GUS-0003 or Chat with Field Support
Situation: XVAR is a SIPP code used for 12 passenger vans. However, the Insurance Rate Report indicates that XVAR is under the wrong rate plan.
Problem: XVAR is under the 'Car' rate plan.
Impact: Lost revenue opportunity by not charging the higher 'Van' insurance rate.
Need: IT to monitor when Corp VA changes the SIPP used for 12 passenger vans. Corp VA to move them out of XVAR and into an old, existing SIPP previously used for 7 passenger vans.
Benefit: Increased revenue from charging a higher insurance rate.
